Hotel Bernini Palace

"Stunning Room and Sweet Touches, but Staff Could Be More Consistent" We booked the room for 2 nights and wanted to check in earlier, but the room was only available at the scheduled check-in time. The breakfast, which was included, was delicious. The room itself was absolutely stunning, truly feeling like a palace, and it was spotlessly clean. As a lovely touch, they offered us hazelnuts and champagne—such a sweet gesture. We truly felt royal during our stay. However, the staff was a bit of a mixed bag—some were very friendly and helpful, while others were less so. Despite this, it didn’t take away from the overall experience.

Located right next to Signoria Square, this top rated Hotel is most conveniently located, while offering high level of comfort and service in a historical and decorative 16c palace. A valet car service allows for hassle-free parking in the restricted central ZTL, allowing visitors to walk freely (all of Florence is accessible on foot from the central Hotel location; attached photos within 10 minute walk) without concerns for their auto. We even had our car washed under valet care to resume our journey sparkling-fresh, after cleansing all the Tuscan dust of the WH Orcia Valley drive, which is a must-travel venue of scenic beauty spotted with numerous charming medieval towns and WH site Pienza. The Hotel is highly recommended for comfort, dedicated service and travel convenience, if the fairly high rates is withing budget range. We are sure the Hotel has become our favorite repeat residence for future visits to Florence.

Everything! The staff is incredible! I highly recommend this hotel! Everyone from the second the door opens is so helpful. The restaurant is amazing. The front desk staff go above and beyond. We were with a large group and the hotel staff couldn’t have been more accommodating. Thank you so much! We are traveling in a large group with someone with a disability and the hotel staff were so helpful.

The grounds were beautiful. The staff was exceptional, especially Simonetta, at the hotel bar. We loved the convenience of the hotel location and how clean it was. Breakfast was lovely.

everything about our stay was magnificent. from the lovely, professional and helpful staff to the absolutely breathtaking building, our stunning room and the fabulous dining area. the location of the hotel is truly superb and the breakfast satisfactory. Truly wish we had more time at the hotel. will definitely return. They also include personal touches wherever possible. for example, upon checkin staff accompanied us all the way to the room. the usual information and leaflets that are left on a table in the room were handed to us personally with a complete explanation of the facilities etc. it’s just a much more personable approach and different than what you get at other places. Truly great stay and thank you to the wonderful team. would highly recommend.